- “People need to be reminded more than they need to be instructed.” – Samuel Johnson
- Vulnerability – capable of being physically or emotionally wounded; open to attack or damage; liable to increased penalties but entitled to increased benefits.
- Being vulnerable can bring great reward.
- Being vulnerable brings pain and suffering, which is counter-cultural.
Three fears that keep us from being vulnerable:
1. The fear of losing the business (the fear of being rejected)
Rejection is something we are called to.
- We have to enter the danger.
- We have to speak the kind truth.
2. The fear of being embarrassed
- When we are serving others we have to do things and ask things that may embarrass us.
- When people know you are there to help them do better, they will let you in.
- We have to celebrate our mistakes. When we acknowledge our humanity it is attractive to people and they want to be around us
3. The fear of feeling inferior
- Do the dirty work.
- Show people you are willing to do whatever you are asking them to do.
- We need to be be more interested in others than we are interested in ourself.