2:46 PMJason Petermann – Session 4 about to start in 10 minutes…
2:54 PMJason Petermann – a little Q & A for now…
2:57 PMJason Petermann – Granger does a Voluntour every 6 weeks.
2:58 PMJason Petermann – Voluntour gives people the opportunity to see different ministries to see where they might be interested
3:04 PMJason Petermann – now, on to training
3:04 PMJason Petermann – uses the acronym “hello”
3:04 PMJason Petermann – H – Hello
3:06 PMJason Petermann – people needed to be acknowledged quickly and genuinely
3:07 PMJason Petermann – It is awkward for someone to walk in and no one say anything to them…
3:10 PMJason Petermann – Read people’s body language to know what they are expecting… to shake hand or not..
3:14 PMJason Petermann – acknowledgment gives worth and value
3:15 PMJason Petermann – a lot of discussion on this point
3:18 PMJason Petermann – e – engage
3:19 PMJason Petermann – when you engage, you drop everything that you are going
3:19 PMJason Petermann – you need to focus on the individual
3:20 PMJason Petermann – when you do not keep eye contact, it communicates that other things are more important…
3:22 PMJason Petermann – our team needs to realize they are there for other people, that has to be their focus
3:24 PMJason Petermann – we want people to develop community while serving, but they also need to keep guests priority
3:24 PMJason Petermann – l – listen
3:25 PMJason Petermann – make eye contact
3:25 PMJason Petermann – l – listen some more
3:25 PMJason Petermann – REALLY listen!
3:28 PMJason Petermann – Listening may mean that we need to ask some questions to help them
3:30 PMJason Petermann – o – offer assitance
3:34 PMJason Petermann – escort people, do not point
3:34 PMJason Petermann – find out where the kids need to go (want to go)
3:36 PMJason Petermann – if a team member cannot escort, they need to hand-off
3:36 PMJason Petermann – a hand-off is a great way to introduce a guest to other people
3:51 PMJason Petermann – Mark is finishing up… with a video
3:56 PMJason Petermann – great video of someone who experienced life-change because of the First Impressions team… what a story!
3:56 PMJason Petermann – end of session 4!
3:56 PMJason Petermann – Will be blogging Lasting Impressions tomorrow!
2 thoughts on “Granger Community Church Workshops”
Bernie
Thanks Jason for posting this. I am meeting with our First Impressions team this Sunday night and these notes get my brain working. I love Mark’s heart – hmmmm would love to have link to that video you speak about.
Bernie
Thanks Jason for posting this. I am meeting with our First Impressions team this Sunday night and these notes get my brain working. I love Mark’s heart – hmmmm would love to have link to that video you speak about.
Jason Petermann
I will ask Mark in the morning if the videos are online anywhere… I will be live blogging his “Lasting Impressions” tomorrow.