Granger Community Church Workshops
March 5, 2009 in
Uncategorized with
- 2:46 PM Jason Petermann - Session 4 about to start in 10 minutes…
- 2:54 PM Jason Petermann - a little Q & A for now…
- 2:57 PM Jason Petermann - Granger does a Voluntour every 6 weeks.
- 2:58 PM Jason Petermann - Voluntour gives people the opportunity to see different ministries to see where they might be interested
- 3:04 PM Jason Petermann - now, on to training
- 3:04 PM Jason Petermann - uses the acronym “hello”
- 3:04 PM Jason Petermann - H – Hello
- 3:06 PM Jason Petermann - people needed to be acknowledged quickly and genuinely
- 3:07 PM Jason Petermann - It is awkward for someone to walk in and no one say anything to them…
- 3:10 PM Jason Petermann - Read people’s body language to know what they are expecting… to shake hand or not..
- 3:14 PM Jason Petermann - acknowledgment gives worth and value
- 3:15 PM Jason Petermann - a lot of discussion on this point
- 3:18 PM Jason Petermann - e – engage
- 3:19 PM Jason Petermann - when you engage, you drop everything that you are going
- 3:19 PM Jason Petermann - you need to focus on the individual
- 3:20 PM Jason Petermann - when you do not keep eye contact, it communicates that other things are more important…
- 3:22 PM Jason Petermann - our team needs to realize they are there for other people, that has to be their focus
- 3:24 PM Jason Petermann - we want people to develop community while serving, but they also need to keep guests priority
- 3:24 PM Jason Petermann - l – listen
- 3:25 PM Jason Petermann - make eye contact
- 3:25 PM Jason Petermann - l – listen some more
- 3:25 PM Jason Petermann - REALLY listen!
- 3:28 PM Jason Petermann - Listening may mean that we need to ask some questions to help them
- 3:30 PM Jason Petermann - o – offer assitance
- 3:34 PM Jason Petermann - escort people, do not point
- 3:34 PM Jason Petermann - find out where the kids need to go (want to go)
- 3:36 PM Jason Petermann - if a team member cannot escort, they need to hand-off
- 3:36 PM Jason Petermann - a hand-off is a great way to introduce a guest to other people
- 3:51 PM Jason Petermann - Mark is finishing up… with a video
- 3:56 PM Jason Petermann - great video of someone who experienced life-change because of the First Impressions team… what a story!
- 3:56 PM Jason Petermann - end of session 4!
- 3:56 PM Jason Petermann - Will be blogging Lasting Impressions tomorrow!
Thanks Jason for posting this. I am meeting with our First Impressions team this Sunday night and these notes get my brain working. I love Mark’s heart – hmmmm would love to have link to that video you speak about.
I will ask Mark in the morning if the videos are online anywhere… I will be live blogging his “Lasting Impressions” tomorrow.